Your treatments are reserved especially for you. We value your business and ask that you respect our scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance.
Any cancellations with less than 24 hours of notice are subject to a cancellation fee amounting to the cost of the scheduled service.
Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time.
Prices and services are subject to change without notice. We will do our best to keep clients up to date on any changes that may occur.
Gift Certificates are available in any amount and may be purchased at the spa, by phone at 864-688-9134 or you may contact us below.
Out of town? Too busy? No problem. We will mail your gift certificate to you. Unfortunately, we are unable to process any returns or reimburse any payment transactions on gift certificates, even if lost, misplaced, or stolen. Gift certificates cannot be redeemed for cash.
We ask that you please arrive 10 minutes prior to your appointment time. We will do our best to accommodate late arrivals. However, the length of service may be adjusted so as to not interrupt the scheduled appointments of other guests.
To maintain our serene atmosphere, we ask that you not bring children to your appointment.
We accept cash, American Express, Visa, MasterCard or Discover credit cards.
Please leave all jewelry items at home. Facials on Stone is not responsible for lost or misplaced items
It is our mission to provide you with the highest quality of skin and body care products with your services. In fact, you may like these products so much that you wish to use them every day in you own home! In the event you purchase any of our products for home use and find them to be defective, we will exchange any product within 14 days of purchase.
Unfortunately we cannot provide cash refunds for returned products. Instead, a spa credit will be provided for the returned item and be used on another item or service here at Facials on Stone.
**Please see Policies**